We empower our clients to deliver those experiences. We have a laser focus on identifying technologies that help drive smoother interactions, faster responses, accurate insights and deliver all of these through "zero trust" based enterprise security cover.
Interaction Technologies
Customer Interaction technologies are the frontline tools and the most visible drivers of Customer Experience across enterprises.
Automation Technologies
Speed and responsiveness are also critical factors driving Customer Experience, where Automation technologies play a vital role.
Security & Compliance Technologies
As businesses go online, enterprise security is a critical priority for technology leaders globally, so is regulatory compliances.
Leading AI enabled omni-channel cloud contact center technology, with a wide array of out-of-the-box integrations.
Gartner Quadrant leader in the Cloud Contact Center space, with the best unified agent desktop interface.
Ujet is a cutting-edge CCaaS platform built for the Smartphone Era, with a CRM 1st design approach.
An end-to-end customer journey automation platform with a powerful WYSIWYG low-code, visual editor to automate any enterprise process.
World's leading CRM suite with a host of functions for automating sales, service desk, ITSM across multiple interaction channels.
Formerly known as Vernacular.ai, is a leading speech based conversational bot powering intelligent customer self-service.
Accops provides Zero Trust based secure and seamless access to applications, data and desktop environment from anywhere.
Leader in compliance technologies involving voice and screen recording with Microsoft Teams integrated session recording.
Proprietary individual identification and authentication solutions from live streaming video feed or images, for online KYC processes.
Aspect’s Contact Management suite of contact centre software applications support both automated and live inbound and outbound communications in India and throughout the world, across voice, SMS, email, chat, social, and mobile interactions.
XOP Networks is one of the leading providers of on-premise, secure and private conferencing systems for enterprises, industrial sites or public utility spaces like airport terminals.
XOP's Ringdown Firebar Conferencing Server (RFCS) is a state-of-the-art conferencing system which is highly scalable, reliable, robust and guarantees fast and failure-proof communication across all stake holders and response teams.
To power your Customer Experiences with cutting-edge technologies, drop us a note now and our team of CX Experts will help you setup a best in class customer service function.
VION Consulting is one of the fastest growing SIs, focused on cloud based Customer Experience technologies and services.
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