Unified Communications as a Service

Addressing Today’s Communication Needs with Vonage Business Communications, the world's leading cloud based unified communications as a service provider.

Why VBC?

Customer experience will overtake price and product as the key brand differentiator in the global marketplace. Global businesses need to FOCUS ON EXPERIENCE in order to survive. 

A great experience is enabled by great communication. That is where Vonage Business Communications UCaaS platform plays a critical role for enterprises.

All in One place

Voice calling, Microsoft Teams based collaboration, video conferencing and a richly stocked Vonage App Center. All of which combine to deliver a rich CX.

Mobile First

Vonage Business Communications is a mobile ready platform, with its own Android and iOS apps for connecting to the VBC instance and seamlessly take calls either on your deskphone or desktop or mobile phone. Be connected always.

Rich PBX Functionality

VBC is the most feature loaded cloud PBX available globally. Take your enterprise into the VBC UCaaS and enjoy hassle, scalable PBX / voice call capabilities.
Vonage UCaaS

Vonage Business Communications

Vonage Business Communications (VBC) offers an enterprise-grade cloud phone system with 40+ built in features to enable your business to thrive, whether using a VBC Desktop App, VBCMobile App, or IP Phone.

Additional features and third-party applications can be obtained from the Vonage App Center and facilitated by the VBC account administrator. 

VBC UCaaS Features

* A communications platform that combines voice based calling, MS Teams based collaboration and video conferencing into a single interface.

* Its a mobile ready platform with native Android and iOS apps, so that you can always be connected to take a call. VBC is capable of delivering an omni-channel experience across Emails and Chats as well.

* Built-in integration to Salesforce, Zendesk, ServiceNow, Microsoft Dynamics and a host of other CRMs.

* Vonage Meetings - actively collaborate across the desktop or mobile applications with up to 100 participants.

* Vonage Admin Portal - single administrator user interface to manage and monitor the complete VBC instance.

* Allows users to login into multiple devices using the same extension number, enabling fail proof reachability.

* Host of smart PBX features such as Call Routing, Call Waiting, Forwarding, Service Queues (basic IVR).

About VION

VION Consulting is one of the fastest growing SIs, focused on cloud based Customer Experience technologies and services.

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