We are empowering clients to deliver better CX using cloud native technologies for contact center operations, enterprise security solutions, process automation, identity verification and CRMs

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Contacts

107, 4th Cross Rd, Sidharata Colony, Santhosapuram, 2nd Block, Koramangala, Bengaluru, Karnataka, INDIA 560034.

sales@vion-consulting.com

+91 98455 98420

Get the best CCaaS
platform, now on premise.
Now you can have the world's best AI powered, omni-channel,
Tier 1 global cloud contact center platform with complete
compliance to telecom and regulatory guidelines, get all
of these hosted right within your own data center. Have
the platform implemented in a BCP compliant manner
as per your requirements. 
Full Cycle Cloud Native Technologies LEARN MORE
CX TRANSFORMATION
@ SCALE
Helping enterprises to focus on strategies that actually help
drive better CX, like personalization, self-service, real-time
next best action predictions and all of this being done at
enterprise-wide scale
We Create Leading Digital Products LEARN MORE
BUSINESS MOBILITY
SOLUTIONS
Introducing WEMACX, a cloud based, omni-channel communica
-tion and multi-function, single stop business management
platform that works out of your mobile phones No IT
expenses, No Telco expenses.
Only High-Quality Services
LEARN MORE
WEMACX – Empowering Your Business to Deliver Exceptional Customer Experiences

All on your mobile

Introducing WEMACX – your all-in-one cloud-based platform for seamless omni-channel customer interaction management. WEMACX combines essential tools like CRM, Sales Automation, Ticketing, Knowledge Base, and Asset Management into a single, streamlined platform designed to simplify your business operations. Whether you’re looking for best call center software or a versatile AI call center software solution, WEMACX has you covered.

Customize your plan by selecting only the features you need and pay a convenient monthly subscription fee. Eliminate costly IT infrastructure and software expenses with WEMACX – all you need is a mobile device and internet connection to get started. Experience the future of customer interaction management with WEMACX – your key to efficient, simplified business solutions with AI call center software capabilities.

Global Technologies, Indian Compliance

We empower Indian enterprises with world-class technologies, ensuring all deployments are within India to meet essential regulatory and telecom compliance standards. Our approach helps businesses enhance their customer experience (CX) initiatives while fully adhering to local regulations. Whether you’re implementing best call center software or AI call center software, our solutions are ideal for Indian enterprises needing full compliance with local telecom regulations.

Our solutions are perfect for businesses focused on complete compliance with India’s regulatory requirements, while delivering exceptional customer interaction experiences. By integrating compliance and superior CX, we help Indian businesses stay competitive and offer outstanding service to their customers. Choose our solutions for a compliant, customer-centric approach that drives success in the Indian market with cutting-edge AI call center software.

Technologies

The India-hosted Bright Pattern CCaaS platform offers compliant, world-class customer service with automation and seamless communication for Indian enterprises, including features like intelligent routing, best call center software, and AI call center software-powered self-service.

Compliances

Ensuring full compliance with Indian data residency and telecom regulations, delivering secure, locally-hosted solutions for seamless business operations in India using best call center software and AI call center software capabilities.

Powering Better Experiences

Powering Better Experiences

At VION Consulting, we deliver tailored solutions to help clients create smooth, secure, and seamless interactions with their customers and employees. This focus on enhancing engagement is the key to our clients’ success, and in turn, our success.

01
Strategy
We analyze your requirements and leverage our 150+ man-years of experience in customer interaction, engagement, and relationship management technologies, combined with industry best practices, to recommend the ideal solution for your business. Whether it’s a high-performance AI call center software or streamlined call center software, we’ve got you covered.
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02
Solutions
We bring deep technical expertise in our domains, proven across a wide range of complex, enterprise-wide solutions. Our tailored, innovative solutions have consistently helped clients achieve their goals and drive long-term business success. From AI call center software to end-to-end best call center software solutions, we design with your needs in mind.
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03
Results
Technologies fail when they aren't the right fit or properly adopted. We provide hands-on, personalized support and guidance to ensure your team successfully adopts the technology, delivering the expected results and long-term business success. Using best call center software or AI call center software, we provide comprehensive guidance through the integration process.
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+
Countries Worldwide

To succeed, every software solution must be deeply integrated into the existing tech environment..

+
Happy Customers

To succeed, every software solution must be deeply integrated into the existing tech environment..

VION is powering CX Transformations @ Scale

Hyper-personalized interactions

Go beyond simple greetings by name. Focus on the purpose of interaction, get to the point quickly, and ensure crisp, resolution-oriented customer interactions for improved efficiency and satisfaction. Using best call center software with AI-powered features will enhance personalization and efficiency.

Real-time next best actions

Enable AI call center software to deliver real-time contextual information, predictions, and next best actions to agents during customer interactions, empowering them to provide faster, more effective, and personalized service, improving customer experience, operational efficiency, and overall satisfaction.

Empathic self-service journeys

Self-service journeys designed with a customer-centric and empathetic approach lead to higher adoption rates and successful self-service interactions, enhancing overall customer satisfaction and engagement. By integrating AI call center software, self-service can become more intuitive and effective.

Cloud Contact Center
CX strategies

Consultative approach to design tailor-made CX strategies

Our 6 key differentiators drive our clients’ success and set us apart. With a strategic consulting approach, we consistently deliver desired results, helping clients achieve their business goals and succeed in their endeavors, powered by best call center software solutions.

Call Center Automation Software
Result oriented

Result oriented and results delivered

We take full ownership and have a proven track record of delivering results, consistently helping our clients achieve their business goals successfully with AI call center software and best call center software solutions.

We carry more than just good CX solutions.
Let's Build Your Customer Experiences!

Introduce Our Technologies

We build our solutions using cutting-edge technologies from globally recognized companies known for their innovation, customer-centricity, and responsiveness, ensuring top-tier solutions for our clients. Whether it’s best call center software or an AI call center software solution, we have the expertise to help you.

CX using cloud native technologies 

Driving Customer Experiences as a Service

We empower clients to enhance customer experience (CX) by leveraging cloud-native technologies for contact center operations, enterprise security solutions, process automation, identity verification, and CRM systems.