platform, now on premise.
Tier 1 global cloud contact center platform with complete
compliance to telecom and regulatory guidelines, get all
of these hosted right within your own data center. Have
the platform implemented in a BCP compliant manner
as per your requirements.
@ SCALE
drive better CX, like personalization, self-service, real-time
next best action predictions and all of this being done at
enterprise-wide scale
SOLUTIONS
-tion and multi-function, single stop business management
platform that works out of your mobile phones No IT
expenses, No Telco expenses.



All on your mobile
Introducing WEMACX – your all-in-one cloud-based platform for seamless omni-channel customer interaction management. WEMACX combines essential tools like CRM, Sales Automation, Ticketing, Knowledge Base, and Asset Management into a single, streamlined platform designed to simplify your business operations. Whether you’re looking for best call center software or a versatile AI call center software solution, WEMACX has you covered.
Customize your plan by selecting only the features you need and pay a convenient monthly subscription fee. Eliminate costly IT infrastructure and software expenses with WEMACX – all you need is a mobile device and internet connection to get started. Experience the future of customer interaction management with WEMACX – your key to efficient, simplified business solutions with AI call center software capabilities.
Global Technologies, Indian Compliance
We empower Indian enterprises with world-class technologies, ensuring all deployments are within India to meet essential regulatory and telecom compliance standards. Our approach helps businesses enhance their customer experience (CX) initiatives while fully adhering to local regulations. Whether you’re implementing best call center software or AI call center software, our solutions are ideal for Indian enterprises needing full compliance with local telecom regulations.
Our solutions are perfect for businesses focused on complete compliance with India’s regulatory requirements, while delivering exceptional customer interaction experiences. By integrating compliance and superior CX, we help Indian businesses stay competitive and offer outstanding service to their customers. Choose our solutions for a compliant, customer-centric approach that drives success in the Indian market with cutting-edge AI call center software.
Technologies
The India-hosted Bright Pattern CCaaS platform offers compliant, world-class customer service with automation and seamless communication for Indian enterprises, including features like intelligent routing, best call center software, and AI call center software-powered self-service.
Compliances
Ensuring full compliance with Indian data residency and telecom regulations, delivering secure, locally-hosted solutions for seamless business operations in India using best call center software and AI call center software capabilities.
Powering Better Experiences
At VION Consulting, we deliver tailored solutions to help clients create smooth, secure, and seamless interactions with their customers and employees. This focus on enhancing engagement is the key to our clients’ success, and in turn, our success.
Strategy
Solutions
Results
Countries Worldwide
To succeed, every software solution must be deeply integrated into the existing tech environment..
Happy Customers
To succeed, every software solution must be deeply integrated into the existing tech environment..
VION is powering CX Transformations @ Scale
Hyper-personalized interactions
Go beyond simple greetings by name. Focus on the purpose of interaction, get to the point quickly, and ensure crisp, resolution-oriented customer interactions for improved efficiency and satisfaction. Using best call center software with AI-powered features will enhance personalization and efficiency.
Real-time next best actions
Enable AI call center software to deliver real-time contextual information, predictions, and next best actions to agents during customer interactions, empowering them to provide faster, more effective, and personalized service, improving customer experience, operational efficiency, and overall satisfaction.
Empathic self-service journeys
Self-service journeys designed with a customer-centric and empathetic approach lead to higher adoption rates and successful self-service interactions, enhancing overall customer satisfaction and engagement. By integrating AI call center software, self-service can become more intuitive and effective.

Consultative approach to design tailor-made CX strategies
Our 6 key differentiators drive our clients’ success and set us apart. With a strategic consulting approach, we consistently deliver desired results, helping clients achieve their business goals and succeed in their endeavors, powered by best call center software solutions.

Right solutions that can deliver the desired results
VION’s CxTack focuses on 4 key activities essential for modern enterprises to deliver exceptional customer experiences. Through our strategic client engagement, we identify the right-fit solutions, like AI call center software, to meet their needs and deliver impactful results.

Result oriented and results delivered
We take full ownership and have a proven track record of delivering results, consistently helping our clients achieve their business goals successfully with AI call center software and best call center software solutions.
Let's Build Your Customer Experiences!
Introduce Our Technologies
We build our solutions using cutting-edge technologies from globally recognized companies known for their innovation, customer-centricity, and responsiveness, ensuring top-tier solutions for our clients. Whether it’s best call center software or an AI call center software solution, we have the expertise to help you.
We are Trusted
15+ Countries Worldwide
Driving Customer Experiences as a Service
We empower clients to enhance customer experience (CX) by leveraging cloud-native technologies for contact center operations, enterprise security solutions, process automation, identity verification, and CRM systems.


















