Vion Consulting

Customers buy experiences

Our CI/CX stack will help you better those experiences and multiply business growth.

Vion_Insight_Interaction

How do we help you deliver those experiences?

We have a singular focus on identifying technologies that drive interactions and deliver insights which help you to drive business growth. We maintain this focus across our services and product lines.

Vion CI/CX Stack

We have devised the ideal technology stack to drive better customer experiences across operations in an industry agnostic manner. Our CI / CX Stack draws on product lines from - 

  • Contact Center
  • AI
  • Gamification
  • Mobility
Vion_CI_CX_Stack

Vion as your services partner

With you every step of the way. We will bring in best in class expertise and the domain experience to help you give the edge. We have built our services portfolio on 3 qualities.

Ownership

We take ownership of the work assigned to us. That helps us to understand & alleviate your pain points.

Integrity

We engage with our clients in a manner that is transparent, accountable and honest. 

Know-how

Our technical expertise is one of the best in the industry, across all the platforms we work on.

Vion product lines

Vion has built a rich set of cutting-edge product offerings focused on bettering customer interaction and experience. Our products are designed to achieve 3 key objectives.

Automate

Automation based on your business rules and process flows.

Communicate

Enable omni-channel communication across processes.

Insights

Present performance metrics in a measurable and intuitive manner.

Vion collaboration suite

Smart technologies that we bring in collaboration with our partners
Vion Accops
Enable secure work from anywhere / work from home
Vion BrightPAttern
Cloud contact center service with embedded AI
Vion Datagamz
Gamify contact center performance metrics
Vion Zappix
On-demand customer service with Visual IVR

Freshworks suite

Vion in collaboration with Freshworks brings the complete customer service and customer engagement cloud platform
Customer service

One platform with everything you need to serve customers and grow your business

Cloud CRM

With Freshworks CRM, discover the best leads, boost customer engagement and drive deals to closure.

Customer messaging

Freshchat helps you engage your customers wherever they are - web, mobile and social messengers

IT service desk

Modernize IT and other business functions easy-to-use, IT service desk solution in the cloud

Vion Consulting - an overview

Vion Consulting Private Limited is a technology and solutions company working in the space of customer interaction, customer experience, customer engagement across enterprises irrespective of their size and industry. We are partners to some of the leading technology providers in this space like BrightPattern, Zappix, Datagamz, Aspect, Genesys and Freshworks. We are focused on AI driven solutions which enable mobility and customer experience.

Our Partners

We have associated with the leaders in their respective technology domains, to help provide cutting-edge solutions to our clients.

Vion Bright PAttern
Vion Zappix
Vion Verint

Write to us

Drop us a note and we will be right with you.

Reach us

Email

sales@vion-consulting.com                         

Locations

Singapore | Bangalore | New Delhi | Hyderabad | Mumbai

Links

Knowledgebase | Blogs 

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