Vion Consulting

We are with you, all the way

Likewise in our product offerings, our services edge is focused on mapping the complete customer lifecycle for every enterprise that we work with. Our business advisory, consultation, training and managed services are all mapped towards enabling our end clients to deliver better customer experiences across the complete lifecycle.

Vion services bouquet

Vion Professional Services
Professional services

Vion's team of technical experts can help with a diverse set of technologies in telephony, mobility, collaboration.

Vion Biz Advisory Services
Business advisory services

Vion can help with critical enterprise functions like process design, documentation, audit, regulatory compliance.

Vion Managed Services
Managed projects & services

Vion helps clients by being an extended team to manage turn-key large to medium scale projects, throughout the life-cycle.

Vion Training Services
Training services

Vion's training services are geared towards making technology and changes more acceptable and adoptable to the teams.

Professional services

Vion brings in core domain expertise and years of experience to empower enterprises deliver better services to their end-clients.

Complete range of services from implementation, installation, configuration and on-going support and maintenance services on leading platforms like Aspect, Genesys, Avaya, Cisco, BrightPattern.

We hand hold customers through their entire journey of adopting mobile technologies into their operations. We can help with adoption of mobile communication technologies to mobile based customer experiences applications or platforms. Leading players we work with are Zappix, Accops.

Collaboration has become a vital cog for smooth and seamless operations across enterprises, across industries, especially in the new "work from home / anywhere" mode of functioning that is being globally. We work with leading players like Accops to power the WFH / WFA revolution. We work with award-winning performance gamification platform - Datagamz to help organisations keep their teams motivated and eager.

Customer experience is increasingly becoming the focus of organisations the world over to being the secret behind sustainable business growth. We will help your teams get in sync with CX orientation. We work the world's leading CX / CS platform - Freshworks and will help you adopt the platform across all your operations and processes.

Business advisory services

Vion will bring in the necessary expertise across enterprise level change management, managing regulatory compliance and ensuring statutory documentation to operate small to large scale businesses.

Digital transformation is the buzz word across every industry today and it has been accelerated more so in the recent times with increased adoption of technology across all operations in an enterprise. We guide companies in their path of transformation right from understanding their current processes, identifying the right technology platter to address their requirements and challenges and then going ahead with the implementation and adoption for a smooth transition.

Compliance towards business incorporation requirements, RFP compliance towards participating and bidding in large project tenders, empanelment in various private and public sector entities for smoother ordering and procurement flows. 

There are a host of documentations that are needed to be prepared and maintained during the lifecycle of the business to meet statutory requirements. These documents usually comprise of a wide range of cross validations and checks with a number of online systems. We will help sail through these smoothly.

Managed services

At Vion Consulting we intend to become your extended team, when we engage with you for managed services. We execute border-less, zero-bottleneck services for our clients

We can help you with onsite or remote support for your technologies. We can extend support to you or on your behalf to your end-clients. Needless to mention, we work as part of your team.

Worried about the nuances of executing large scale, turn-key projects? We can help you. We can come in as your team, carry your identity and execute projects on your behalf. We will do complete due-diligence, identify bottle-necks, potential barriers and help you overcome them towards a successful project completion and relationship.

Training services

In these uncertain times, changes are inevitable and technologies are evolving faster than ever before. Training and orientation is the only way we can keep up with the times.

We conduct training sessions with industry experts on technologies like Aspect, Genesys, BrightPattern and most of our partners. Get in touch with us for upcoming training programs. 

We conduct training sessions on Open Source technologies, specifically focused on telecom platforms like Asterisk, FreePBX and also ERP/CRM technologies. 

We help organisations adopt CX technologies and strategies faster through our CX orientation programs, wherein we apprise the teams of the benefits and inevitability of CX as the single most vital driver for business growth.

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