Vion in partnership with Talkdesk, brings to you an end-to-end solution for delivering a better way to great customer experiences. With increased customer expectations, it is becoming evident, that legacy contact center platforms, cannot deliver on the desired CX parameters.
Talkdesk has based its contact center premise on the fact that one can't deliver on today's customer expectations with yesterday's technology. No amount of patches or upgrades on existing technology will ever match up to a platform that is designed for better CX.
Talkdesk services customers across 75+ countries, across multiple industries ranging from BFSI to travel & hospitality. One of the most acclaimed contact center platforms, recognized by the likes of Gartner and Forrester.
Talkdesk is a global customer experience leader for companies that are customer obsessed and value each and every interaction with their customers.
Being a cloud native platform, with full feature omni-channel capabilities, inbound, outbound capabilities, out-of-the-box integrations and extensive reporting and dashboards.
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